Privacy Policy — Scheduly

1. Introduction

Scheduly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our platform.

2. Information We Collect

We collect information in the following ways:

Account Information: Name, email address, and password when you create an account.
Payment Information: Billing details processed securely through our payment provider. We do not store full card numbers.
Video Content: Videos you upload for processing. These are stored securely and used solely to provide our service.
Usage Data: Information about how you interact with our platform (pages visited, features used, device type, IP address).
Communications: Messages you send us via contact forms or email.

3. How We Use Your Information

To provide, operate, and maintain our services
To process transactions and send billing-related communications
To send product updates, security alerts, and support messages
To improve, personalize, and expand our platform
To detect, prevent, and address technical issues and fraud
To comply with legal obligations

We will never use your uploaded video content to train AI models. Your content belongs to you.

4. Data Sharing & Disclosure

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting, payment processing, analytics), subject to strict confidentiality agreements. We may disclose information when required by law or to protect the rights and safety of our users.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. Uploaded videos are automatically deleted from our servers 30 days after processing is complete, unless you explicitly save them to your library. You may request deletion of your account and all associated data at any time.

6. Security

We use industry-standard security measures including AES-256 encryption at rest and TLS encryption in transit to protect your data. Access to personal data is restricted to authorized personnel on a need-to-know basis. For more details, see our Security page.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Request a copy of your data in a portable format

To exercise these rights, contact us at privacy@schedulyapp.me.

8. Cookies

We use essential cookies to operate our platform (e.g., session management) and analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings. Disabling essential cookies may impact your ability to use our service.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our website at least 30 days before the changes take effect.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at privacy@schedulyapp.me or visit our Contact page.