Help Center
How can we help you?
Getting Started
Account setup, onboarding, and your first clip.
Video Processing
Everything about uploading and generating clips.
Account & Settings
Manage your profile, password, and preferences.
Billing & Plans
Subscriptions, payments, and plan upgrades.
Publishing & Export
Exporting clips and publishing to social media.
Troubleshooting
Solve common issues and error messages.
Frequently Asked Questions
Do I need to install any software?
No. Scheduly is entirely web-based. All processing happens in our cloud, so there's nothing to install on your computer.
What social media platforms can I publish to?
You can publish directly to TikTok, YouTube Shorts, and Instagram Reels. We also support manual downloads for other platforms.
Is my video content private?
Absolutely. Your videos are encrypted at rest and in transit. We never use your content to train AI models. Your data belongs to you.
Can I try before subscribing?
Yes! Our Starter plan ($29/mo) comes with a 7-day free trial. No credit card is required to start your trial and experience the full power of Scheduly.
What happens to my clips if I cancel?
After cancellation, you'll retain access to your paid features until the end of the billing period. To keep processing new videos, you will need to reactivate your subscription.
Still need help?
Can't find what you're looking for? Our support team is happy to help.
Contact Support